Privacy Policy

1. Introduction

Welcome to Exceleor Education. We respect your privacy and are deeply committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you visit our website, engage with our consultancy services, or communicate with our strategists.

As a Canadian-based consultancy, we adhere to the principles set forth by the Personal Information Protection and Electronic Documents Act (PIPEDA) and standard international data protection regulations.

2. Information We Collect

To provide our elite program selection and career placement services, we must collect specific information to accurately assess your profile. We collect data in the following categories:

• Identity & Contact Data: Full name, email address, phone number (including WhatsApp), residential address, and date of birth.
• Academic & Professional Data: Transcripts, diplomas, IELTS/PTE scores, resumes/CVs, employment history, and references.
• Immigration Data: Current visa status, passport details (only when required for institutional applications), and CRS score estimates.
• Technical Data: IP address, browser type and version, time zone setting, operating system, and platform usage data collected via cookies.

3. How We Use Your Data

We do not collect data arbitrarily. Every piece of information we request is directly tied to executing your strategic career or educational placement. We use your data to:

• Audit your academic history to recommend highly targeted Canadian programs.
• Translate and optimize your international resume for the Canadian corporate market.
• Communicate directly with you regarding strategy sessions, interview prep, and application statuses.
• Facilitate direct introductions to our corporate hiring partners (only with your explicit consent).
• Improve our website performance and customize user experience.

4. Data Sharing & Disclosure

Confidentiality is the cornerstone of our executive placement services. We do not sell, trade, or rent your personal information to third-party marketers. We may share your data under the following strict circumstances:

• Educational Institutions: We share your academic profiles with Canadian universities and colleges solely for the purpose of securing your admission.
• Corporate Hiring Partners: We share your vetted professional dossier with hiring managers and corporate partners only after receiving your permission to represent you for a specific role.
• Service Providers: We may employ third-party companies (e.g., secure cloud hosting, encrypted communication tools) to facilitate our services. These partners are bound by strict confidentiality agreements.
• Legal Obligations: We may disclose your information where required by Canadian law or in response to valid requests by public authorities.

5. Data Security

We have implemented robust, enterprise-grade security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. All data transmitted through our website is encrypted using Secure Socket Layer (SSL) technology.

Furthermore, access to your personal data is strictly limited to Exceleor consultants, strategists, and necessary support staff who have a business "need to know." They will only process your personal data on our direct instructions and are subject to a duty of extreme confidentiality.

6. Your Privacy Rights

Under Canadian privacy laws, you possess specific rights regarding your personal information:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to request that we correct any incomplete or inaccurate data we hold about you.
• Erasure: You can ask us to delete or remove personal data where there is no overriding legitimate business or legal reason for us to continue processing it.
• Withdraw Consent: If you have provided consent for specific data processing (e.g., sharing a resume), you may withdraw that consent at any time.